Explore How Account Data Moves
Our Privacy Policy describes the data needed to open and protect your account, such as your contact details, phone verification result, login events and device information. When you choose DANA, OVO, GoPay or QRIS, we record the payment reference and status needed to match the transaction
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to your account; bank transfer and virtual account records follow the same account-matching purpose. We use these records to investigate a stalled wallet status, confirm a receipt and protect access. Cookies may remember preferences and help us understand sign-in errors. You can reach us through the
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support path shown in your account for questions or correction requests. Access and eligibility depends on local law, including for customers in Jakarta and elsewhere in Indonesia.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.